Digital Community Foundation

Entries categorized as ‘Email Marketing’

How to Proactively Build Your House Email List

January 8, 2009 · Leave a Comment

A philosophical question:
If an e-newsletter is powerful enough to move someone to action, but no one’s around to read it, does it make an impact?”

If not particularly mind-bending, this inquiry does bring up a valuable (seemingly obvious) point: You can craft a fabulous e-newsletter, send it out just the right number of times per year and impart some really powerful information, but you need to create an email contact list (an audience) at your organization to be effective. Here are four tips to get you started on the road to contact-information glory:

  1. Make it easy and compelling for your website visitors to give you their email addresses. The majority of people visiting your organization’s website are there on purpose, they may have been searching for your organization in particular, or perhaps, simply shopping around for a nonprofit with your mission. Make the sign-up button easy-to-spot, put it “above the fold,” and make your form brief yet informative (you risk form abandonment if you require or ask for too many pieces of information).
  2. Include “join our email list” everywhere you can. Once you have your online form, send people there from all directions; your homepage, the signature at the bottom of your email (your everyday contacts may opt-in), and other places you have content posted on the Internet, such as blogs and social-networking pages.
  3. Use the “people love free stuff” principle. Give an incentive… You’re asking people to give you something (information), and they’re going to wonder what’s in it for them:

  4. Make it easy for your current subscribers to hook their friends. Promote your newsletter and gain new subscribers by asking current subscribers to forward your message along; consider including a “forward to a friend” link in your message. Keep in mind that you should always include a subscribe link in your newsletter so people who do receive a forwarded copy have an easy way to get their own copy in the future.

Article Credit:
Rebecca Ruby Higman, Marketing Specialist and manager of
http: www.fundraising123.org
, Network for Good.

Categories: Community Building · Donor Database Management · Email Marketing · Newsletters
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10 Mistakes to Avoid with Email Newsletters

December 5, 2008 · Leave a Comment

Newsletters have become the primary tool for nonprofits to keep donors informed about how their contributions are being spent and why the checks should keep coming.

In MarketingSherpa’s report on Top 10 Email Newsletter Mistakes, publisher Anne Holland makes the case that newsletters must remain kept fresh to be effective. “Your official newsletter has to be taken up, shaken upside down, tested, and then revamped every year or so,” she wrote.

She also advises being careful. “I believe newsletter revamps are a lot like (Web) site revamps, where enormous changes … can be dangerous,” she wrote, especially in the short term. To minimize the disruptions, she ticks off several common mistakes to avoid, including:

  • Don’t assume you have permission to put someone on the mailing list.
  • Don’t write a “one size fits all” newsletter; readers may delete it quickly. Canvas readers to learn their interests, then tailor a newsletter accordingly.
  • Don’t send a plain acknowledgment email for a subscription. Dress it up in the text or with graphics or both.
  • Don’t set a publishing schedule arbitrarily. Research when readers will most likely read it.
  • Don’t write an institutional newsletter. Personalize it where possible without getting too cute.
  • Don’t make it one way. Include ways for readers to reply.
  • Don’t write too long. Include graphics or links to audio and video.
  • Don’t assume your email will get through filters.
  • Don’t use a typeface too small to read.
  • Don’t rely solely on email. Paper, for example, direct mail still has a place.

Categories: Best Practices · Community Building · Email Marketing · Marketing · Newsletters
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